Revised July 2007
Physical Plant Services has established four categories of work.
1. Emergency: Work Requests that requires PPS to stop what we are doing and respond immediately.
2. Preventive Maintenance: Recurring work that is accomplished on an established scheduled. Preventive Maintenance is accomplished repetitive work, to extend the life of a facility or to maintain a piece of equipment.
3. Non-Emergency: All Work Requests that are not classified as emergency.
4. Projects: Large remodeling, renovation, or new construction that require advanced planning, design, scheduling and execution. Can be accomplished by contract or in-house.
For emergency service call our Customer Service Desk at 598-1264 during normal business hours Monday through Friday from 8:00 am until 4:00 pm. During non business hours contact the Police Department Dispatcher at 598-1111.
Automatically scheduled and completed by PPS.
Contact Customer Service Desk to coordinate your maintenance needs with Physical Plant Services Customer Service Desk by E-mail: firstname.lastname@example.org
Contact Customer Service Desk to coordinate your requirement with Physical Plant Services.
Special events and setups are scheduled through the ASTRA system. Contact the Master Calendar Coordinator, Jan Seigmund at 598-1734 or email@example.com
For emergencies follow emergency service procedures.
Schedule for custodial services are posted in each facility and are automatically accomplished by our custodial staff. If you require special or emergency custodial services follow emergency or non-emergency request procedures.
Routine grounds/forestry, athletic field, and golf course maintenance are automatically accomplished by our grounds/forestry staff. If you require special or emergency grounds/forestry support follow the emergency or non-emergency request procedures.
Contact rental housing customer service at 598-1358 during normal business hours Monday through Friday from 8:00 am until 4:00 pm for all maintenance and service requests or email firstname.lastname@example.org. For emergencies during non-business hours contact the Police Department Dispatcher at 598-1111.